• Professional Installation: A 42 technician will install your service and ensure that everything is up and running before leaving your office.

• Speed: All 42 T1s are a full 1.5 Mbps (Megabits per second). Speeds are symmetrical, meaning that downloads and uploads are equally fast.

• IP Addresses. 42 does not charge for IP addresses (unlike most other ISP who do charge). We will supply you with whatever you need whenever you need them.

• The 42 Guarantee: At 42, we stand behind our promise of uncompromising quality by providing guarantees on our business-class services. These guarantees mean that you can focus on your business, not your Internet connection:

• Fast Installation Time Guarantee - Installation is guaranteed within 30 calendar days of placing your order or you are eligible for a credit equal to 50% of your first month's service fees.

• Service Availability Guarantee - We guarantee monthly service availability of 99.99%. You will be eligible for a credit for one day of service for every hour of downtime beyond our guarantee.

• Time to Repair Guarantee - In the event of a service outage, we guarantee restoration within 4 business-day hours. You will be eligible for a credit equal to 10% of your monthly service fee if we do not restore service within this time.

• Network Delivery Guarantee - 99.9% of all data packets sent from your location over the 42 network will be successfully delivered. You are eligible for a credit of up to 10% of your monthly service fee if we do not meet our Network Delivery Guarantee.

• Network Delay Guarantee - Messages sent from your location will average 110 milliseconds for the round trip to a test point on the 42 network. You are eligible for up to a credit of 10% of your monthly service fee if we do not meet our Network Delay Guarantee.